School FAQ
For headteachers, proprietors and ICT coordinators · Updated September 2026
Everything schools ask us before running their first TRACK assessments. If your question isn't here, write to [email protected] — a human replies, usually the same day.
Buying & running TRACK
How does a school actually use it — who buys, who enters the code?
The school buys one school code (50, 100 or 200 assessments). The code works on any computer in the school — pupil A can use it in the ICT lab at break, pupil B on a different machine after lunch. Each computer that redeems the code joins the school's shared pool; every completed assessment draws one use from the pool.
One person (usually the ICT teacher or a class teacher) opens the assessment page, enters the code once per computer, and from then on that computer is ready — pupils simply enter their name and age and start.
What do we need on the technical side?
Any device with a modern browser and an internet connection — Windows laptops, an ICT lab, tablets, even teachers' phones. There is nothing to install and nothing to update; the assessment always runs the current version. A whole class can work simultaneously; the service is sized for a school-hall's worth of concurrent pupils.
The connection matters mainly at the start (questions load per subject) and when the final report is saved. If a connection drops mid-assessment, the session continues on the device.
How long does one assessment take?
Typically 10–20 minutes per pupil per subject — the level gauge asks only as many questions as it needs to settle on a level. There's also a fixed 20-question mock exam mode (15 seconds per question) when you want exam-conditions practice instead.
Which subjects and grades are covered?
English, Mathematics and Science, each from Grade 1 to Grade 11 (Primary 1 through SHS 2 in the Ghanaian system), with 100+ questions per grade per subject. Each assessment covers one subject; a pupil who needs a full three-subject picture runs three short sessions.
Is TRACK aligned to a curriculum?
Questions are built against internationally referenced grade levels (Cambridge-aligned) and organised by strand — number, algebra, shape, data, reading, grammar, living things, physical processes and so on. That mapping is what lets the report name specific topics a pupil is weak in, in vocabulary a Ghanaian classroom will recognise.
Data, privacy & safeguarding
What information do we have to give you about pupils?
Almost none — by design. A session asks for the pupil's first name (optional) and age. No surnames, no class registers, no birthdays, no contact details. Reports are generated on the spot and shown on the device that ran the assessment.
Where are results stored, and who can see them?
Reports are created in the pupil's browser and stay with the school: printed, saved as PDF, or downloaded as text from the device that ran the session. TRACK's servers keep the code ledger (which codes are active and how many uses remain) but do not keep a database of pupil results — there is no central spreadsheet of your pupils' levels for anyone to leak, sell or subpoena.
Do you use advertising or tracking on the assessment?
The landing page carries advertising (Google AdSense), which keeps the free demo free. The assessment screens themselves are completely ad-free — no adverts can interrupt a pupil mid-quiz. Our cookie banner and Privacy & Cookie Policy explain the full picture, and school-owned computers' browsers can block ad cookies without affecting the assessment.
Reports, parents & follow-up
What does the school get at the end?
Per pupil, per subject: a grade-level estimate with accuracy, a performance profile across every grade the pupil touched, and the weakest topics ranked with a practical suggestion for each. Everything is print-ready (clean A4) or downloadable as PDF/text — ideal for pupil files, staff meetings and parents' evenings.
Can parents get this for their own children?
Yes — parents can buy a single assessment (GH₵150 per subject) themselves, with nothing for the school to administer: payment, code and report all happen on the family's phone. Some schools prefer this route and simply mention TRACK in their newsletter; others run school-wide baselines themselves. Both work.
Can teachers see a class-level dashboard?
Because results stay on the devices, the class picture is whatever the school makes of it — collect the printed one-page reports into a folder, or have the ICT teacher help pupils download PDFs with a standard filename. A school dashboard is on our roadmap; the privacy-first design (no pupil database) means it will always be something the school opts into deliberately.
Money matters
| Package | Assessments | Price | Per assessment |
|---|---|---|---|
| School 50 | 50 | GH₵5,000 | GH₵100 |
| School 100 | 100 | GH₵8,000 | GH₵80 |
| School 200 | 200 | GH₵12,000 | GH₵60 |
What if we don't use all the assessments?
Unused codes are fully refundable within 14 days of purchase — the terms are on our Terms of Service page. A code that's partially used is refunded pro-rata for the unused remainder within that window.
Do you offer invoices and receipts?
Yes — payment runs through Paystack (card or mobile money), which issues an immediate receipt, and we provide a formal invoice on request for the school's books. Write to [email protected] with your school details.
Can we start small before committing?
That's the recommended path. A one-class pilot (~40 pupils) fits inside the School 50 package; judge the reports for yourself before scaling. The free 1-minute demo needs no code at all if you want to feel the experience first.